Our Business Process Outsourcing Services
The outsourcing industry has become an integral part of today’s business environment. The need to cut costs and focus on core competencies has led to the emergence outsourcing BPO services.
Gurland Corp. is a US outsourcing company that provides you with customized solutions that are tailor-made for your business requirements. Our business process services are scalable to adjust to your business goals and our areas of expertise range across multiple industries and verticals. Our domain knowledge is something that you can bank upon.
Call center
We own 3 call centers across the world.
Chat Support
We provide complete automated chat solutions.
Email Support
We provide CRM system services
A Look at Our Outbound Call Center Services
Call center
Chat Support
Email Support
We offer various services like – inbound call center services, outbound call center services, telemarketing services, and technical support services. Our call center gives you the best quality of BPO services including reduced handling time as well as a quick resolution to customer queries.
Technical as well as nontechnical chat services are part of our BPO services. We offer multi-channel support that every customer demands today. With our chat support services, your customers get real-time assistance while they are browsing your website. This reduces support time drastically.
Email is the main channel of customer communication. Your business needs a strong email support service to ensure your customers get a fast response from you and are satisfied with the resolution provided. We provide your customers with professional and timely business process services to address their every query or challenge.
Why Gurland?
Proven Performance
Gurland Corp. has more than 20 years' experience providing complete BPO services to various businesses and organizations, across different industry verticals.
Leading Experts
We have experienced outsourcing professionals with the requisite skills and expertise. They have considerable experience in providing high quality scalable services
24/7 Support
To deliver an enhanced customer experience, we have our agents deployed 24*7 to resolve any queries raised by our customers. Making these agents readily available to assist our customers at any point in time helps in making Gurland Corp. a customer-centric contact center.
Check your Business Growth Potential
Let’s create a unique digital experience for your customers
Here are some unassailable reasons for why you can depend upon Gurland Corp’s BPO services for delivering a seamless and efficient marketing and customer service experience:
Ridiculously good call center management
Flexible approach to CX management
Ready to scale, globally
Integration solutions
Automation capabilities
Differentiated by design
